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Supply Chain Digest Townhall Meeting! The State of Retail-Vendor Relationships 2015

Date: Thursday, Sept. 24, 2015 - Time: 11:30am EDT, 10:30am CDT, 9:30am MDT, and 8:30am PDT

Investigate results from SCDigest's New Benchmark Study of Retailers and Their Suppliers - and SCDigest's New Index to Measure the State of the Relationships. The innovative townhall format features an interactive event format with a live expert panel responding to SCDigest Chief Editor and audience questions.

What is the state of retailer and vendor/supplier relations today? Is it getting better and more collaborative - or heading the other way? What are the trends in chargebacks and deductions? Is the focus on improving supply chain performance - or something else?

Supply Chain Digest recently completed a survey to understand the state of affairs, setting a baseline index which we can use to compare against similar data in coming years.

Details and registration are here!

Join Compliance Networks at RVCF Annual Fall 2015 Conference

November 8 to 11, 2015, JW Marriott Camelback Inn, Scottsdale, Arizona 85253

Join us for three days in the Phoenix area for the 2015 Fall Conference as we dive into the CONSUMER DRIVEN SUPPLY CHAIN. In the RVCF spirit of collaboration, retailers are committing to work with their suppliers, strengthening relationships, confronting issues and discussing initiatives.

Compliance Networks strongly encourages that retailers and other supply chain practitioners participate in the RVCF's annual value chain conferences.

More information is here.
Supply Chain Digest: 13 Keys To Retail Vendor Compliance

Retail vendor compliance is a complicated, and at times controversial subject. Controversial, obviously. because consumer goods manufacturers are generally not happy about paying penalties for non-performance – even if well deserved – and there is no question that there have been examples of retailers running programs that appear abusive to some suppliers. When this happens, vendors view compliance programs as fundamentally unfair, perceiving the "chargebacks" to be at times arbitrary, often not clear, and set at overly high levels. That can give vendor compliance programs a bad name even for those retailers that are doing it the right way. SCDigest believes that vendor compliance programs run the right way can be identified by several key attributes:

• A focus on improving supply chain and logistics performance, not generating chargeback revenue

• Programs and penalty regimens that are easy to understand, with prompt and clear communication of errors and penalties when they occur

• Chargeback levels that accurately reflect the cost to the retailer from the error

Download Now!
Retail Value Chain Federation: Trading Partner Interface of the Future

The need for effective collaboration using data is increasingly imperative to deriving improvement and financial benefit for both the retailer and supplier. Progressively, many retailers are going after ROI and focusing on the value that data can provide. The increased demand we are seeing in the market for a configurable portal for supplier onboarding, self-service, e-invoicing, PO flip and dynamic discounting is converging with retail trading partners interest in increased collaboration through a portal.

This white paper explores the next generation collaboration interface, outlining key strengths and the ability to address current and future trading partner needs with simplicity, integration and intuitiveness.

RVCF, APEX Analytix, Compliance Networks and Retail Solutions Inc. have embarked on a year-long project to conceptualize the next generation vendor portal – the Trading Partner Interface (TPI) of the Future. All portions of the platform will utilize mobile technology, next generation predictive analytics, and will drive brand value, as well as enhance productivity and profitability.

Download Now!

Introducing the New Lead Time/Inventory Level Calculator!

We all know that lead times and lead time variability have a major impact on inventory levels. Clearly, the more variability in supply, the higher the safety stocks needed to maintain service goals.

But what exactly are the relationships between lead time and inventory levels? If a retailer can reduce vendor lead times - and even more important, variability - by what levels can inventory be safely reduced?

Supply Chain Digest, Compliance Networks and Retalon have been working to answer these questions, and have now done so with a breakthrough new on-line calculator.

In our most recent SCDigest videocast, we introduced the new, free, on-line calculator, which is available here. The case study that demonstrated the massive dollar impact of unnecessary safety stock and was the impetus behind developing the calculator is here.

Uncover dollars wasted on unnecessary inventory now!
Lean Freight Performance Via Timely Freight Post-Audits

Now, more than ever, retailers are facing uncertain profits in a perfect storm of a slow recovering economy combined with rising inbound costs. While all indicators point to an economic recovery, retailers must continue to explore all avenues of expense leverage in order to either grow or maintain profit performance. Specific challenges retailers face with their inbound  supply chain and overall profitability include:

1.       Rising diesel costs ( up $.32 over LY)
2.       Uncertain hour of services ruses, CSA
3.       High fuel and assessorial surcharges
4.       Driver shortages
5.       Board demands to document green initiatives
6.       Uncertain climate regulatory related issues related to the trucking industry ( i.e. weight and size limits)
7.       Tight labor resources related to supply chain activities
8.       Valuable transportation performance related data is buried in freight invoices

Download details here.
And We Can Make You Green, Too

The green benefits of Compliance Networks's solutions include improvements in transportation efficiency, reduction in carbon footprint, reduced fuel use, and improved supply chain compliance with green packaging initiatives, among other things. But, we are so proud of our internal recycling efforts, we just had to share the results.

According to Southern Shred, a document destruction and recycling firm, Compliance Networks's 2010 recycling efforts producing the following green results:

- 3,750 pounds of paper recycled
- 32 trees saved
- 13,125 gallons of water saved
- 6 cubic yards of landfill space saved 

For more on the green supply chain check out the Supply Chain Digest green newsletter.
A No-Cost Opportunity Assessment from Experienced Supply Chain Practitioners

We can help you handle these common retail challenges:
- Inbound shipments of the wrong items, at the wrong time, in the wrong quantity, and to the wrong location
- Inaccessible or inaccurate supply chain performance data
- Supplier performance not aligned with your retail objectives
- Limited IT resources or capital for addressing current system limitations and shortcomings 

We will benchmark your supply chain's performance:
- Against your competition
- Against your corporate goals and strategies!
- To discover where your supply chain is doing well and where it needs improvement.
- To identify lost opportunity costs!

Download details here.

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Ensuring Routing Guide Compliance

Original Source: Deborah Catalano Ruriani at Inbound Logistics

When vendors fail to comply with shippers' routing guide instructions, all parties involved experience frustration. To improve compliance, shippers must provide clear and concise instructions about how they want their freight to move. Here is advice on ensuring routing guide compliance from Harold B. Friedman, senior vice president of global corporate development at freight payment and auditing service provider Data2Logistics.

1. Make your routing guide easily accessible. Post the routing guide on your Web site. If you don't have the ability to host the routing guide on your site, many services can do it for you.

2. Keep routing guide information current. If a carrier is no longer in business or is no longer a preferred carrier, make sure you update your routing guide immediately to prevent non-compliance.

3. Be upfront about chargebacks. Your purchase order should stipulate that you will charge vendors back for the cost of non-compliance, plus a fee for the violation. Non-compliance creates a situation where you have to handle an extra carrier at your dock. It is not unusual for best-in-class companies to add non-compliance fees—and it gets vendors' attention.

4. Create a point of contact within your company. Vendors will inevitably have questions regarding carriers. By providing a point of contact at your company, you eliminate guesswork for the vendor—and provide a live person to speak with if specified carriers are unavailable to pick up the freight.

5. Stipulate the criteria for mode selection. For example, all shipments weighing less than 50 pounds should be sent via a parcel carrier.

6. Clearly state the actions required. Your purchase order should state that, as part of the terms and conditions for purchasing the vendor's product, the vendor must select a carrier to deliver the product in accordance with your routing guide, or one of your preferred carriers, if specified.

7. Be specific about geography. If your routing guide is segmented by region, clearly identify the geography that is included in a region. Use states or ZIP codes to define regions.

8. Provide carrier contact information. Include the name, address, phone number, e-mail address, and any other pertinent information carriers provide. This will make it easier for your vendors to do business with them.

9. Divide carriers into categories. The routing guide should list carriers by mode and weight breaks that you want applied in the carrier selection process. This will help the vendor understand your threshold for less-than-truckload vs. truckload carriers.

10. Identify a process for premium freight. If a customer is late ordering a product and requires expedited delivery, the routing guide should detail the procedures the vendor should follow, in addition to the carrier it should use —for example, the vendor may be required to obtain a premium freight authorization number.


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Getting Vendor Compliance Right

Supply Chain Digest's Dan Gilmore sits down with Compliance Networks's CEO and Founder, Greg Holder

Mr. Holder provides essential information about bad, good, and great vendor compliance programs. He also explains the Vendor Compliance Maturity Model, available for download.

Click here to view the video interview


Featured Customers

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“The Compliance Networks package is an 11 on a scale of 1-10”

Steve Lipton
SVP Finance
Elder-Beerman Stores Corporation
“We have learned a great deal about our vendors’ shipping habits and have used the information to make sound business decisions”

Jim Rawlins
SVP of Logistics
Bon Ton Stores Corporation

"Ahead of their time as far as supply chain management"

Darlene Hokanson
Oshman's Sporting Goods, Inc.
"We have learned a great deal about our vendors' shipping habits and have used the information to make sound business decisions"

Jim Rawlins
SVP of Logistics
Bon Ton Stores Corporation

“rCMS improved the flow in our distribution centers by 62%”

Dave Sanford
VP of Distribution
Burlington Coat Factory
"They have an impressive ability to execute a solution and a deep knowledge of the retail industry."

Mike Prince
Former CIO
Burlington Coat Factory
"You can talk to these guys because they have lived it - they've been in the trenches. That is what sold us."

Jim Rawlins
SVP of Logistics
BonTon Stores Corporation
"Their reporting system gave us details that even our vendors were shocked we had"

Bruce Berger
Former Controller
Oshman's Sporting Goods
"It will create income for retailers, but more importantly, it will allow them to get the attention of their vendors and force them to deal with the problems non-compliance is causing retailers."

Dave Sanford
VP Distribution
Burlington Coat Factory
"Compliance Networks has proven the ability to completely capture our vendors' performance. They are extremely responsive; we have NEVER been able to get to this valuable information before."

Marc Elmo
Former VP Distribution and Transportation
West Coast Retailer
"Installation was unbelievably easy even though it was completely customized to Elder-Beerman's requirements."

Jim Rawlins
SVP of Logistics
Bon Ton Stores Corporation
"The rCMS is one stop shopping for Actionable Supply Chain Intelligence."

James R. Kelly
Director of Engineering
Dillard's, Inc.
"We were impressed with the competence and speed of completion they brought to the table."

Darlane Hokanson
Oshman's Sporting Goods, Inc.
“In my 15 years at Burlington Coat Factory, dollar for dollar, rCMS is the best IT investment we have ever made.”

Mike Prince
Former CIO
Burlington Coat Factory
“We have learned a great deal about our vendors’ shipping habits and have used the information to make sound business decisions”

Jim Rawlins
SVP of Logistics
Bon Ton Stores Corporation
"...[CN] has really worked quickly and professionally to meet the project requirements...[they] are to be complemented on their technical expertise, professionalism and dedications to meeting BCF's requirements."

Liz Remine
Director System Implementation
Burlington Coat Factory

Associations and Partners

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Blue Jungle Marketing

It’s a jungle out there… survival in the business world requires a strong corporate identity. At Blue Jungle Marketing, our philosophy is simple… to provide our clients with products and services that will make a lasting impression. Blue Jungle Marketing will differentiate your business from your competitors.  Call today for your marketing, promotional product, embroidery, and large format needs 281-240-6700.

LeadFormix is a cloud-based B2B marketing automation 2.0 platform that identifies and qualifies sales opportunities by measuring visitor intent. This patent pending solution goes beyond demand generation and workflow automation by delivering a new level of enriched lead data, enabling enterprise sales and marketing teams to uncover hidden opportunities, accurately identify online visitor intent and decision-makers, and deliver powerful, targeted, real-time responses to qualified prospects.
Vendor Compliance Federation

VCF is a leader in Retail and Vendor best practice solutions for supplier-retailer collaboration and is an advocate for retailer-supplier trading synchronization. VCF champions initiatives to increase strategic industry-wide productivity, profitability and growth.
Supply Chain Digest

Supply Chain Digest is the industry's most valuable supply chain management and logistics publication.
National Retail Federation

NRF's mission is to advance and protect the interests of the retail industry and to help retailers achieve excellence in all areas of their business.
Mainstream Technologies

Mainstream Technologies is a technology consulting firm specializing in custom software development, IT planning, service, support, co-location and hosting. We serve all types of organizations. We effectively address our clients' technology problems with world class solutions, regardless of computer language, operating system or brand of hardware.
Retail Industry Leaders Association

The Retail Industry Leaders Association is the trade association of the world’s largest and most successful retail companies, whose executives participate in RILA for its unique educational forums, its effective public policy advocacy, and its advancement of the retail industry.
Marketing Techniques and Innovations

Inez Blackburn is an independent consultant, educator and global trainer with a proven track record in helping companies maximizing performance by deploying a value proposition that will result in profitable growth.
Joe Lang Travel

Since 1993 Joe Lang Travel has offered "big business" corporate travel benefits and incentives for small to medium-sized business clients. 

Joe Lang Travel also offers its personalized, individualized service to couples, families, groups, honeymoons, destination weddings, and romantic getaways. 314-985-5642

With over 20 years of design and media experience, DesignMatters continues to grow their footprint by supporting their number one priority: Their Clients. Fun, creative, customer-focused, and results-driven, DM creates custom Websites, videos, print design, interactive media, and more.
Supply Chain Markets

Vertmarkets - IT Group communities for retail, distribution, and manufacturing professionals

A supply chain-centric website that aggregates current energy and environmental issues and topics that impact modern logistics practitioners.

Deeterwerks is focused on providing business development and program management solutions to the Retail, Manufacturing and Information Technology industries.
Integrated Solutions for Retailers

Vertmarkets - IT Group communities for retail, distribution, and manufacturing professionals
Supply Chain Digest

Supply Chain Digest is the industry's most valuable supply chain management and logistics publication.
David K. Schneider & Company

Proven boutique-sized provider of  innovative and practical supply chain solutions
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